"... the quality of the insight is excellent…you would pay A LOT of money to get this type of deep dive assessment to be done by a Big 4 consultancy..."

These kind words are about a business diagnostic I performed ahead of a planned expansion. My diagnostic revealed serious concerns, previously overlooked or ignored. My recommended strategy, completely changed the businesses plans, offering a roadmap to remediation of the issues and an achievable phased build of the business.

"...a truly outstanding diagnostic of our business..."

The COO wanted to do something to improve his house-keepers' lives. The business struggled ot find a way to improve on "Linen" challenges. I lead the client's team through a full value stream analysis, literally following the hotel linen through supply, use and laundering. My work found previously hidden opportunities, debunked long-standing practices and found new commercial opportunities.

"...this is game-changing thinking..."

The work I did for the major hotel group COO worked through the whole value stream, finding opportunities within the hotel group, its partners and how they integrated their businesses. The mutually beneficial outcomes were the basis of new strategic relationships, which I guided the hotel group on negotiating.

“…brilliant work…”

The B2B Utility TPI had ambitious expansion plans, based on a business so-far developed from warm-leads and inbound sales opportunities. I helped the business to recognise the client segments in the market place and develop propositional offerings that addressed the relevant client concerns and what capabilities were required to repeatedly, reliably and profitably deliver.

“…your involvement has been really valuable. You’ve completely changed our thinking…”

A post merger business were struggling to realise synergy benefits. Asked to review their approach, I identified the very intelligent strategy was fragmented and disconnected from the busy operation. An internal "expert" group of change agents were a bottle neck in the pace of transformation. Beyond my initial review brief I developed an integrated approach to strategy deployment and self-sufficient operational excellence. I guided the business on launching the approach and landing its first successes.

“…this guy is adding real value…”

In an unprecedented end-to-end analysis of the client value stream across a business grown both organically and through many acquisitions of SMEs, I revealed operational weaknesses, working capital drains and unrecognised synergy ooportunites, having the conversation with the CEO that others would not have. In a trusted advisor status I lead multiple transformation workstreams throughout the global business.

“Best consulting spend ever!”

I joined "phase 2" of a transformation programme, struggling to find cost savings. Traditional Target Operating Model design work and "best practice" had failed to find realistic, practical solutions. I brought a different approach, engaging the client's teams to surface out the real-world concerns and solutions. The outcome was the client massively exceded their target savings and massively improved their operations and customer value.

“Within a few short weeks, through a carefully tailored approach of Lean and BPR thinking, and heavy engagement of the key Finance teams Neil has transformed the programme – by running a series of pilot process workshops and challenging the Finance teams to really articulate their dissatisfaction with the status quo, Neil engendered a step change in the programme – engagement levels shot up, commitment to change was finally truly created, Finance personnel started to actively drive the programme (rather than ignore it), and Finance leadership realised that they could ‘unlock’ the insight and the innate talent of their people .... In short the programme has discovered what truly engaging people can deliver. The client is very clear that this is in total measure driven by Neil’s intervention, his style and his engagement approach.  Simply, they have never seen anything like this!” 

I always hold your insight and energy in the highest regard. Just your way of engaging -I remember you insisting daily “tell everyone!” :-) great stuff

AG